We’re looking forward to seeing you soon.

Please read the below carefully and complete the “Before Your Visit” steps prior to your upcoming appointment.

If you have any questions, you can always reach us at (919) 410-8840 or at pt@nccenterforpt.com.

need to reschedule or cancel?

Your appointment is scheduled in advance. This time is set aside especially for you. If you must reschedule or cancel your appointment, please notify us before 3pm the business day before your appt, otherwise there is a $50 charge. This gives someone else the opportunity to be seen, who may be in pain.

Before Your Visit

1. Complete your patient paperwork in advance

We’ve emailed you a link to set up your profile in our easy-to-use online patient portal. Please create your profile and complete all paperwork on the portal prior to your visit.

If you’re not able to access the portal, click here to download new patient forms. Print, complete, and bring this document packet to your first session.

2. Verify your insurance benefits

In your paperwork, please take care to share your insurance information with us before your appointment.

We offer free insurance verification and with this information, we can best advise you of financial responsibility at your first appointment and you can pay for services at the time of your visit. We do this to help avoid surprises or the need to send you a large bill 3 to 6 months after your care has finished. 

Insurance partners we accept
While referrals are necessary for Medicare, no referral is required for most other insurance plans, that’s why we say Try PT First! 

Aetna, Blue Cross Blue Shield (BCBS), CIGNA HealthCare, Core Source, Liberty Health Share, Humana, Medicare, State Health Plan for Teachers and State Employees, Tricare, Triwest, United Health Care (UHC) … and more

This list includes the major, more common insurance plans. To ensure you’re covered, simply contact us - (919) 410-8840. We will be happy to assist you in billing your insurance company or Medicare.

3. BRing YOUR Referral (If you have one) & List of Prescriptions

While referrals are necessary for Medicare, no referral is required for most other insurance plans, that’s why we say Try PT First! However, if you do have a referral from a doctor or someone on your care team, please bring your referral for physical therapy from your doctor, insurance information, and a list of prescribed medications to your appointment. This way we can update them with your physical therapy progress.